Agency founder Steve’s key role is ensuring Figment clients achieve maximum return on investment, plus exceptional value for money.

For years business owners have relied on Steve’s natural ability to steer their projects and campaigns towards success. Focused on driving a steady flow of new leads and customers, Steve has the vision and creativity to keep clients’ costs to a minimum whilst enhancing results and profitability for the long term.

With 20+ years’ experience in web design, web mastering and SEO behind him, and a First Class Honours Degree in Multimedia, Technology and Design from Brunel, Steve is well-placed to provide top-level advice and consultancy that makes a genuine difference.

A lover of jazz piano, Steve likes to tinkle the ivories outside work. Travel and collecting autographs, models and merchandise are other favourite pastimes.

Results-driven Emma heads up our SEO team. A champion of best-practice SEO strategies for search engine success that lasts and delivers best value, Emma’s work focuses on boosting clients’ online visibility with the ultimate goal of increasing sales.

Emma applies her extensive skill and experience to create strategies that pay off quickly for faster results. She knows precisely what to do to reduce clients’ paid ad spends for greater profits, and how to boost organic leads for better long term return on investment.

After close of business, when she’s not organising exciting travel adventures, you may hear Emma strumming classical guitar tunes or working on her jazz riffs.

Persia has a proven track record in growing organic traffic and boosting online sales through quality leads. She’s also vastly experienced in building better customer relationships, and improving online user experience.

As Figment’s SEO growth manager, Persia uses her expertise to craft winning strategies that deliver competitive edge and boost conversions, ultimately generating long-term, sustainable growth for businesses.

Once the working day is done, you’ll find Persia taking rescue puppy Vlora to the park, seeking out the nearest salsa bar, or trying out a random concoction of ingredients and hoping they pass the taste test!

Michael has a wealth of experience in e-learning, web design and development, server management and full stack development, all of which play a vital role in maximising the success of our clients’ projects.

His excellent problem-solving skills mean Michael will always come up with the perfect solution to ensure a smooth-running website that gets results. Also on the subject of problem-solving, Michael is our support ticket action man, resolving everyday technical issues swiftly so that our clients’ websites can keep on pulling in maximum sales.

After office hours, Michael will either be tending to his garden, or taking in a live music gig.

As financial director, Laurence maintains our financial health and stability, providing clients with full reassurance of their investment with us.

As a photographer, he creates visual impact for our clients through his natural creativity and imaginative thinking. His engaging photographic and video work helps our clients connect seamlessly with their target audience, combining a wealth of experience with in-depth commercial understanding to draw the very best out of every shoot.

Out of hours Laurence enjoys a game of snooker – he’s even been spotted potting balls with former world champion John Parrot! Laurence is considered a DIY genius, and can even sew and knit.

When a business better understands its true value, it becomes so much easier to connect with its target audience and ultimately achieve the greatest possible success. Realising this value is precisely what John helps our clients do.

John has spent 14 years successfully helping a range of businesses develop and sustain effective and profitable relationships with a host of major blue chip organisations. With this experience he is able to quickly get to the bottom of just what will drive our clients’ success, and how we can best apply our skills and knowledge to achieve that success and maximise results faster.

Wearing his other hat, John is a composer, musician and sound engineer. Two of his musicals have been published and are performed around the world. He also leads two choirs, and creates new arrangements of pop, rock and musical songs for choirs.

Boh has been working in digital media for almost 20 years. He pursues a simple goal: to maximise return on investment. This he achieves by closely managing each step of the customer acquisition journey, using his experience and expertise to fine tune campaigns so they are optimised for long term success.

As a pay-per-click specialist with in-depth knowledge of SEO, Boh combines powerful skills to get the most out of all types of online advertising campaigns. Always the optimist, Boh shares the Figment value of building long-lasting client relationships. His realistic outlook and honest approach are appreciated by clients.

Outside of work, Boh is a competitive rower. He’s a keen saxophone player and pianist too.

Sandeep has extensive experience in web and visual design and branding. This, combined with his natural creativity and problem-solving skills, allows us to deliver projects that fulfil our clients’ ultimate goals of enhancing brand reputation and increasing sales.

Outstanding user experience is crucial if a website is going to deliver maximum results and return on investment. Sandeep’s user experience design skills ensure our clients’ websites are fully geared towards optimising conversions so that sales are maximised.

Away from work, Sandeep enjoys climbing, travel and is a self-confessed movie geek.

Sarah has almost three decades of experience in crafting compelling, engaging content specifically designed to boost sales and enhance brand loyalty. She’s also an expert in developing unique tone of voice that helps brands connect with their audiences.

Her marketing and client service background has given Sarah a natural understanding of how to write content that makes readers take action. Whether it’s signing up to a mailing list, making an enquiry or donation or clicking the buy button, Sarah knows precisely how to convert with words.

Pen down, Sarah is a proud member of the Essex Wildlife Trust and spends most of her free time enjoying inspiring walks through her local woodland and nature reserves, admiring everything that flaps, flutters and flowers.

Tim is our WordPress customisation expert. He’s able to maximise the many benefits this platform has to offer by creating appealing, bespoke online marketplaces that optimise conversions, boost our clients’ sales and enhance their profits.

There are certain web technologies capable of really driving business success, and WordPress has to be one of the best. With WordPress, clients benefit from the ultimate in risk-free investment, and Tim really does know how to get the best out of it thanks to his long-term specialist experience and tactical approach.

When he’s not grafting, you’ll have to be quick to keep up with Tim as he’s a keen marathon runner. He also enjoys growing his own food and is a natural in the kitchen. His speciality? Meringue sandwich chocolate brownies!

Karl is an experienced web developer. His natural flare for transforming engaging designs into fully functioning, technically brilliant websites that deliver on every count means clients can enjoy all the benefits of a great looking, search engine friendly site that works hard to boost sales.

Another vital aspect of Karl’s role is website support. It’s down to Karl to work closely with clients, making sure everything runs like clockwork. His in-depth knowledge and dedication to delivering an efficient, swift response to support enquiries means clients can feel fully reassured at all times.

Away from the computer, Karl likes to head off outdoors where he can satisfy his appetite for adventure. Snowboarding, surfing and cycling are all major passions.

Dan’s expertise lies in building leading-edge, appealing websites designed to deliver the results our clients need to grow their businesses. Dan is naturally creative and intuitive, dedicated to designing websites that are infused with brand personality so they are instantly trusted by visitors.

Dan recognises the importance of communicating key marketing messages and presenting products and services so they instantly engage visitors and compel action. With this approach, our clients’ websites are more likely to convert more visitors and ultimately increase sales.

Outside work, Dan is a keen gym-goer and a fan of films and music.

Martin works with a broad variety of brands and delivers an equally wide range of written content that gets a message across as eloquently and persuasively as possible.

With a background in national newspaper journalism, he has extensive experience in producing effective, economical copy that meets SEO requirements while hitting the spot in any tone of voice required.

When not at his keyboard, Martin can usually be found watching sport, especially football. He is, for his many sins, a Chelsea season ticket holder. Musically, he has been accused of feeling that nothing since the 70s and 80s matches the sounds of that era. He is guilty as charged.